Features

A complete RMM platform — engineered, not assembled.

Every capability inside RMM Catalyst is built in-house and ships in a single, coherent product. No bolted-on acquisitions, no per-feature paywalls, no surprises in the renewal quote.

Real-time monitoring

Sub-minute telemetry on CPU, RAM, disk, services, processes, event logs, and network — across Windows, macOS, and Linux. Alert thresholds you can tune per device, group, or tenant.

Patch management

Approval workflows, maintenance windows, deferred reboots, third-party patching for the apps your users actually run, and rollback when something misbehaves.

Scripting at scale

PowerShell, Bash, Python, and Batch — versioned, signed, and orchestrated. Trigger on alert, schedule, or on-demand. A library of pre-built scripts ships in the box.

Remote access & takeover

Sub-second connect times. Unattended sessions, attended one-time codes, screen sharing, file transfer, registry & service consoles. Session recording and MFA built in.

Multi-tenant management

One console, hundreds of tenants. Inherit policies from templates, override per client, brand each tenant’s portal, and enforce strict data isolation.

Security & compliance

SSO (SAML 2.0 / OIDC), RBAC down to action level, tamper-evident audit logs, encryption at rest and in transit, and SOC 2-aligned operational controls.

Network discovery

Continuous discovery of unmanaged endpoints, SNMP devices, printers, switches, and network infrastructure. Map dependencies and surface drift before it costs you.

Reporting & analytics

Branded, white-label client reports — uptime, patch compliance, ticket SLAs, asset inventory — generated and emailed on schedule. Export to PDF or CSV.

Asset & software inventory

Hardware specs, installed software, license keys, warranty data, and BIOS/firmware versions — collected automatically and queryable.

Built for sysadmins

Fast where it matters. Quiet where it doesn’t.

A console that respects your time. Keyboard-first navigation, instant search across every device and ticket, predictable URLs, and an API surface that mirrors the UI 1:1.

  • Fleet-wide command palette — find any device, policy, or script in milliseconds.
  • Open REST API and webhooks. Documentation that doesn’t lie.
  • Lightweight cross-platform agent — < 60 MB RAM idle.
  • Bulk actions on thousands of endpoints without freezing the browser.
A cybersecurity engineer reviewing telemetry on a workstation.
Use cases

Pick your workflow. We’ve already mapped it.

Three battle-tested deployment patterns. Most US teams find their world in one of these three.

Managed Service Providers

Run more clients. Hire fewer techs.

Multi-tenant inheritance, automated client onboarding, white-label portals, and per-tenant profitability reporting. Built for the economics of running an MSP.

  • Per-client policies & branded reports
  • One-click tenant provisioning
  • Standardized scripts across the fleet
  • Profitability & SLA dashboards
SMB IT Teams

Punch above your weight class.

Get the operational maturity of a Fortune 500 IT department on a sensible budget. Predictable monthly costs, fast deployment, and a UI your one-or-two-person team can actually master.

  • Deploy across 100–1,000 endpoints in a day
  • Pre-built scripts for daily ops
  • Transparent pricing, no annual lock-in
  • Built-in compliance reporting
Internal IT Departments

Centralize ops across distributed offices.

Unify HQ, regional offices, remote workers, and shadow infrastructure. SSO, directory integration, and policy templates that scale with your org chart.

  • Hybrid & remote-first ready
  • SSO + Active Directory / Azure AD
  • Compliance-ready audit logs
  • Cross-platform endpoint coverage
Integrations

Plays well with the rest of your stack.

Native integrations with the tools US IT teams already depend on, plus an open API for everything else.

PSA & ticketing

Two-way sync with leading PSA platforms. Tickets, time entries, and asset data stay aligned.

Identity

SAML 2.0, OIDC, Azure AD, Okta, Google Workspace, and on-prem Active Directory.

Documentation

Push asset and configuration data into your IT documentation system automatically.

Backup

Surface backup status from major US backup vendors directly in the RMM Catalyst dashboard.

EDR / AV

Health checks and alert ingestion from common endpoint security platforms.

Notifications

Email, SMS, Slack, Microsoft Teams, and PagerDuty — routed by policy.

SIEM

Stream audit and alert data into your SIEM via syslog or webhook.

Open API

REST + webhooks. Versioned, documented, and rate-limit-friendly.

Ready to consolidate your tooling?

Let us show you a side-by-side of your current RMM and RMM Catalyst — with real numbers on your endpoint count.

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